Questions you're probably asking
1. Who are you?
Pageseam is a service of Ashvale Trading LLC, a Wyoming company, run by one person, Guilherme, who works from Switzerland. There's no agency and no team behind it. You deal with Pageseam by email, from the first message to the last delivery.
2. Do you have reviews or case studies?
Not yet. Pageseam is new, and I won't invent clients, results or testimonials. The examples on this site are demo pieces for a fictional brand, Larkmoor. That's why the sample is free: it's made for your own product, so you can judge the work on something real before you pay.
3. Will this increase my sales?
I can't promise that, and I won't. Sales depend on your product, your price, your audience and your ad spend, which I don't control. What I do promise is the scope: the number of files, the page, the delivery date and the round of revisions.
4. Will you copy my brand, or give my ads to someone else?
No. Your logo, photos and product details are used only for your work, with one exception you should know about: the provider of the image tool I use may keep and use what's uploaded to it to improve its own tools (point 10 of the terms). I don't show your work publicly without your written OK, and I don't copy other brands' ads into yours. Two more honest limits: I may work with other stores in your category, and the tools can produce images similar to ones other users get. That's why the files aren't exclusive.
5. Can I use them in my ads? Who owns them?
Yes, you can use them. Once you've paid, you can use the files commercially, in paid ads or anywhere else, with no time limit, and I transfer to you whatever rights I hold in them. Two limits: they aren't exclusive (see question 4), and I can't guarantee that the files are protected by copyright, so you may not be able to stop others from using similar images. Ad platforms apply their own rules to every ad, and the approval is theirs.
6. What do you need from me, and what can you see in my store?
A link to the product, your product photos, the claims you're happy to make, your logo, and collaborator access limited to themes (Shopify's "Themes" and "Edit code" permissions). You approve the request, choose the permissions and can remove the access whenever you like. I work in a duplicate, unpublished copy of your theme, so your live theme isn't changed. I never ask for access to payments, checkout, orders or customer data.
7. What if I don't like it?
The Launch Pack includes one round of revisions for everything in it, and on monthly plans each pack, page change and new page has its own round: send me one list of changes and I'll rework them. If the delivery doesn't match the written scope, I fix it, and if I can't, you get a full refund. The free sample is there so you can see the work before paying anything.
8. Can we talk on a call?
No. Pageseam works by email only, in writing, so every request and every answer is on record. I reply within 2 business days.
9. How does payment work, and what if you don't deliver?
You pay in advance, in US dollars, when you receive the invoice. If I'm more than 3 business days late, you can cancel and get a full refund. Monthly plans have no minimum term: cancel by email, and the plan ends at the end of the month you've paid for.
